Atlas

In this article, we answer the most frequently asked questions from our team members.

FAQs: About Points

In this article, we will show you the exchange rate we use for the enrollment of benefits.

Exchange Rates

In this article, we explain what happens to your points when your company requests termination.

What happens to my points if I no longer work for my company?

In this article, we explain how to request the deletion of your Atlas account.

How do I delete my Atlas account?

In this article, we explain how to find out how long it takes for each of our benefits to activate.

How long does it take for each benefit to activate?

In this article, we’ll tell you how to get more Atlas points.

How to get additional points?

In this article, we answer frequently asked questions about our mobile app.

App Points

In this article, we explain why we use decimals in the pricing of our benefits.

Why do we use decimals?

In this article, we’ll show you where you can view the coupon you’ve obtained on Atlas.

How do I view my coupon?

In this article, we’ll walk you through how to cancel a subscription benefit on Atlas.

How do I cancel my subscription benefit?

In this article, we will explain how to change your password in order to access the app in case you have forgotten it.

How can I access the app if I forgot my password?

In this article, we answer the most common questions about points.

FAQs: Points

Brenda Young

Here we explain you how the Atlas Points works. 

Points

In this article, we will walk you through how to use the Visa Prepaid Card you purchased through Atlas.

How to Use Your Visa Prepaid Card?

In this article, we provide detailed information about the Prepaid Visa Card benefit.

FAQs: Prepaid Visa Card

In this article we explain how to use the Visa Prepaid Card when purchasing the following brands on Atlas.

Visa Prepaid Card: use in purchases of gift cards from selected brands

In this article, we explain how to change the region of your Amazon account.

How do I change the region of my Amazon account?

In this article, we explain how to change the region of your Google Play account.

How do I change the region of my Google Play account?

How do I change my Apple account region?

In this article, we’ll explain how to take advantage of the SpacePal benefit.

SpacePal

In this article, we’ll explain how to use Oh! giftcards.

How to Use Oh! Giftcards

In this article, we explain how to use Tremendous gift cards.

How to Use Tremendous Gift Cards?

In this article, we’ll tell you everything you need to know about the Rappi benefit.

FAQs: Rappi

In this article, we explain everything you need to know to use the iFood benefit you obtained through Atlas.

FAQs: Ifood

In this article, we tell you everything you need to know about the Pluria benefit.

FAQs: Pluria

Specific benefits

Are you an admin? In this article, we’ll guide you through the first steps of your experience with Atlas.

Administrator Dashboard

In this article, we answer the most frequently asked questions from admins.

FAQs: Administrators

In this article, we explain how to register your contractors from the administrators’ platform.

How to Activate Contractors?

In this article, we explain how to remove your contractors from the administrators’ platform.

How to Deactivate Contractors?

In this article, we explain how to send gifts to your contractors.

How do I send gifts to members of my team?

In this article, we show you how to receive a gift sent from the administrators’ platform.

How do you receive an Atlas gift?

In this article, we will show you where to check your billing history.

How can I view my billing?

In this article, we will explain how to add admins to your team.

How to Add Admins to My Team?

If it's your first time using Atlas and you want to sign up, follow these steps.

How to create an admin account?

In this article, we will explain how to request the enrollment of a contractor in OSDE.

How do I request the enrollment of a contractor in OSDE?

Here we explain the first steps of your experience with Atlas.

I am an administrator

Find answers and get help from Intercom Support and Community Experts

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