FAQs: Mercado Pago
Mercado Pago – Global
What is included?
A discount coupon for purchases made with Mercado Pago. The exchange rate used is the official MEP dollar rate of the day.
How to use it?
On the Mercado Pago app home screen, select “See more” to access the “Enter coupon” button. There, you can enter the Atlas code, and that is it. The discount will be applied automatically when making the payment. It will only work if you pay with QR code and not by bank transfer.</b In addition, the discount will be applied automatically at the time of payment, regardless of whether you use balance in your account, a credit, or a debit card, provided the merchant is participating in the campaign.>
How can I verify my coupon was applied? You can check the transaction history in Mercado Pago to see the discount applied or review your payment receipt, which will reflect the coupon discount when used at participating merchants.
How can I see the coupon code?
When you acquire this benefit, you will see the coupon code on the confirmation screen. You will also receive it by email, and it will be visible in the details of your active benefits.
What can I pay with this coupon?
You can make payments at any business that accepts Mercado Pago, such as food establishments, cafés, restaurants, and supermarkets, except those that belong to the Cencosud chain. Please note that coupons can only be used at merchants participating in the specific campaign, which may have limitations beyond the general exceptions described.
Is it combinable with other promotions?
Yes, you can use the coupon for products that already have other discounts or promotions.
Can I use the coupon for more than one purchase?
Yes, you can use the coupon as many times as you like until the discount amount is used up.
Can I use more than one coupon per purchase?
No, for each payment only the discount from a single coupon will be applied.
Does it have an expiration date?
Yes, each coupon has its expiration date, which you will see when acquiring the benefit.
Is there a fee for using it?
The provider charges a 3% fee, which is paid when obtaining this benefit through Atlas. When you use the coupon in Mercado Pago, the discount will be applied for the corresponding amount.What should I do if my coupon doesn't work? Ensure that the merchant is included in the campaign, and check that the coupon code is entered correctly. Also, verify the terms and conditions, such as expiration dates or minimum purchase requirements, as they may affect eligibility.
Mercado Pago – Transportation
What is included?
A discount coupon for purchases made with Mercado Pago.
How to use it?
On the Mercado Pago app home screen, select “See more” to access the “Enter coupon” button. There, you can enter the Atlas code, and that is it. The discount will be applied automatically when making the payment. It will only work if you pay with QR code and not by bank transfer. Additionally, the discount is automatically applied at payment, irrespective of using an account balance, credit, or debit card, as long as the merchant is included in the campaign.
How can I verify my coupon was applied? You can confirm the coupon application in the transaction history or payment receipt. The discount will be visible if the payment was made at a merchant participating in the campaign.
How can I see the coupon code?
When you acquire this benefit, you will see the coupon code on the confirmation screen. You will also receive it by email, and it will be visible in the details of your active benefits.
What can I pay with this coupon?
You can make payments at any gas station that accepts Mercado Pago, and you can also use it to recharge your Sube Card. However, the coupons are valid only at gas stations that are part of the designated campaign for this benefit.
Is it combinable with other promotions?
Yes, you can use the coupon for products that already have other discounts or promotions.
Can I use the coupon for more than one purchase?
Yes, you can use the coupon as many times as you like until the discount amount is used up.
Can I use more than one coupon per purchase?
No, for each payment only the discount from a single coupon will be applied.
Does it have an expiration date?
Yes, each coupon has its expiration date, which you will see when acquiring the benefit.
Is there a fee for using it?
The provider charges a 3% fee, which is paid when obtaining this benefit through Atlas. When you use the coupon in Mercado Pago, the discount will be applied for the corresponding amount.What should I do if my coupon doesn't work? Confirm that the merchant accepts the coupon as part of the campaign, verify that the code was entered in the correct section, and review any terms or conditions related to the coupon usage.
Important:
If you make a purchase using a Mercado Pago coupon and the transaction is canceled, the coupon value will not be refunded. This means that if the purchase results in a refund, the amount corresponding to the coupon cannot be recovered or reused.