How to Activate Your Wellhub Benefit
When you purchase it with points from the Atlas app:
1. Purchase the benefit:
Access the Atlas app, choose the Wellhub plan that interests you the most, and complete the purchase. If you are unsure which plan to choose, you can compare the available options here.
2. Check your email:
After completing the purchase, an email will be sent to the address registered in Atlas with the subject line [Atlas] Activate Your Wellhub Account. In that message, you will find the instructions to activate your account.
If you do not see it in your inbox, please check your junk or spam folder.
This email will include:
Your Wellhub access email with the @heyatlas-benefits.com domain.
The name of the plan you purchased.
Step-by-step instructions to validate your Wellhub account.
3. Download the Wellhub app:
Install the Wellhub app on your mobile device from Google Play or the App Store.
Register using the @heyatlas-benefits.com email address indicated in the email you received.
Log in using the @heyatlas-benefits.com email address you just registered.
On the first screen, the Diamond plan may appear as the default option.
If this is not the plan you purchased, click Choose Other Plans and select the plan indicated in the email you received from Atlas:
"We are pleased to inform you that you can now activate your account and plan XXXXX ..."
4. Activate your plan:
Within the app:
Confirm the correct plan (for example, Platinum).
Select the Payroll Payment option to ensure that the payment is processed correctly through Atlas.
Important: If you select a plan different from the one you purchased, your choice and the corresponding amount will be modified. In that case, please contact us at clientes@heyatlas.com
That is it! You have activated your Wellhub plan and can start using it.
Explore the available gyms or wellness centers and make your first check-in through the app.
If you experience any issues when entering a gym, we recommend approaching the reception desk and directly asking how access works.
Please note that each establishment may have different policies depending on its agreement with Wellhub.
Forgot your Wellhub password?
You can reset it from the Wellhub app login screen by clicking the Forgot your password? option.
Enter the @heyatlas-benefits.com email address. Do not worry: the messages will be automatically redirected to your personal email address.
Need assistance?
If you have any questions or need help with activation, you can contact us at clientes@heyatlas.comWe are here to help you.