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FAQs: Swiss Medica

In this article, we share everything you need to know about the benefits of Swiss Medical.

Andrea Largo Castro avatar
Written by Andrea Largo Castro
Updated this week

Swiss Medical

Swiss Medical Medicina Privada is a premium health insurance provider offering top-quality health plans and services in Argentina.

What does it include?

Access to Swiss Medical coverage based on the plan you choose. Plans are available for individuals or families.

What is the purchase process like?

  1. Buy the additional points you need to access the plan you want.

  2. Go to our app and select the Wellness category.

  3. Purchase the benefit.

  4. You will receive an email confirming the details of your subscription.

  5. A Swiss Medical Advisor will contact you to deliver the required documentation, and you will later be notified by email once your enrollment is complete.

How do you use it?

Once your Swiss Medical membership is active, you will receive a welcome email containing all the necessary information, including your membership number. With this number, you can visit nearby healthcare centers within your network.

You can also download the Swiss Medical app using your membership number and ID to access all the services included in your coverage.

When does the benefit activate?

Activation takes between 1 to 5 business days. For individuals with pre-existing conditions, the process may take longer.

How is it paid for?

Payments are made monthly and are automatically debited from your account on the first day of each month.

Does it have an expiration date?

This benefit does not have an expiration date. You can cancel it at any time.

Useful Information

  • How can Atlas points be used for prepaid health plans?
    https://ayuda.heyatlas.com/en/articles/10103522-how-do-health-services-work-in-atlas

  • What happens to employee seniority?
    If the person is already affiliated, their seniority is preserved. The only thing that changes is the payment responsibility.

  • What happens with people who have pre-existing conditions?
    When someone declares a pre-existing condition in their sworn health statement, the case is reviewed by the company’s medical audit team. This may require additional documentation or medical exams, which can prolong and complicate the enrollment process. Once the audit is completed, the person may be enrolled as initially agreed, or their monthly fee may be re-evaluated—which often results in a significant increase.

⚠️ Important:
Do not cancel your current health coverage until you receive full confirmation of enrollment from the new provider.

For self-employed individuals (monotributistas), it is not possible to deduct contributions from a health insurance provider. The offered rate corresponds to that of a direct member.

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