Admin's Frequently Asked Questions
How do I send gifts to my team members?
Click here to access the guide on how to send gifts to your team members.
How do I manage or change my payment method?
To modify your payment method, manage invoices, and perform other administrative tasks, contact your assigned Key Account Manager."
How do I activate and deactivate team members?
Click here to access the guide on how to activate and deactivate team members.
Can I modify my team members' information?
Yes, here's how:
Go to 'Team', find the team member you want to edit, and click 'Update'.
Update the necessary information and click 'Update User' to save the changes. And that's it! 🎉
⚠️ You can modify all details except the email address. Contact support if you need to change a team member's email.
How do I modify the credit assigned to my team members?
To modify the credit balance assigned to your team members, contact support via email or through the in-app chat. Your assigned Customer Success Manager will handle your request.
What should I do if I forgot my password?
If you forgot your password, you can reset it.
On the login page, click on "Forgot your password?".
Next, you will need to enter the email you will use to regain access.
You will receive an email with a link to reset your password.
Remember that you can also log in with your Google account.
We're working on enabling more actions soon from the admin platform.