Admin's Frequently Asked Questions
How do I send gifts to my team members?
Click here to access the guide on how to send gifts to your team members.
How do I manage or change my payment method?
To modify your payment method, manage invoices, and perform other administrative tasks, contact your assigned Key Account Manager."
How do I activate and deactivate team members?
Click here to access the guide on how to activate and deactivate team members.
Can I modify my team members' information?
Yes, here's how:
Go to 'Team', find the team member you want to edit, and click 'Update'.
Update the necessary information and click 'Update User' to save the changes. And that's it! 🎉
⚠️ You can modify all details except the email address. Contact support if you need to change a team member's email.
How do I modify the credit assigned to my team members?
To modify the credit balance assigned to your team members, contact support via email or through the in-app chat. Your assigned Customer Success Manager will handle your request.
We're working on enabling more actions soon from the admin platform.